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In Repeatability, Chris Zook and James Allen—leaders of Bain & Company’s influential Strategy practice—warn that complexity is a silent killer of profitable growth. Successful companies endure by maintaining simplicity at their core. They build a “repeatable business model” that produces continuous improvement and allows them to rapidly adapt to change without succumbing to complexity.
In this thoroughly updated and expanded edition of his landmark book, Fred Reichheld, with Bain colleague Rob Markey, explains how practitioners have built Net Promoter into a full-fledged management system that drives extraordinary financial and competitive results.
Great organizations make great decisions and execute them effectively. Decide & Deliver offers five practical steps to transform your organization into a decisive, nimble high-performer.
A return to growth in turbulent times
What moves do you need to make now to ensure your company's survival - and its future success?
How the best managers get outstanding results.
Five basic disciplines that give private equity firms an edge, but that any company can learn.
How to find undervalued, unrecognized or underutilized assets deep within your organization that can serve as new platforms for sustainable growth.
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